Privacy policy
Privacy Policy
Last updated: August 27, 2026
Ynosmoke Organics operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Ynosmoke Organics is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information, depending on how you interact with the Services:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, and other payment details.
- Account information including your username, password, security questions, preferences and settings.
- Transaction information including items you view, add to cart, or purchase, return, exchange or cancel, and your past transactions.
- Communications with us including information you include when contacting customer support.
- Device information including information about your device, browser, network connection, IP address, and other identifiers.
- Usage information including how and when you interact with or navigate the Services.
Personal Information Sources
- Directly from you when you create an account, use the Services, or communicate with us.
- Automatically through the Services including via cookies and similar technologies.
- From our service providers who enable technology on our behalf.
- From our partners or other third parties.
How We Use Your Personal Information
- Provide, Tailor, and Improve the Services — process payments, fulfil orders, manage your account, arrange shipping, facilitate returns, and personalize your shopping experience.
- Marketing and Advertising — send promotional communications and show relevant advertising, where permitted.
- Security and Fraud Prevention — authenticate accounts and protect against fraudulent or unsafe activity.
- Communicating with You — provide customer support and maintain our relationship with you.
- Legal Reasons — comply with applicable law or valid legal process.
How We Disclose Personal Information
- With Shopify and other vendors who perform services on our behalf (IT, payment processing, analytics, customer support, fulfilment and shipping).
- With business and marketing partners, in accordance with their own privacy notices.
- When you direct or consent to disclosure to third parties, such as for shipping or through social login integrations.
- With our affiliates or within our corporate group.
- In connection with a business transaction (e.g. merger), to comply with legal obligations, or to enforce our terms and protect our rights.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit may be transmitted to and shared with Shopify and third parties, which may be located in countries other than where you reside. To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy, and to exercise any applicable rights, visit the Shopify Privacy Portal.
Third-Party Websites and Links
The Services may link to websites or platforms operated by third parties. We are not responsible for the privacy or security practices of those sites, and encourage you to review their policies independently.
Children's Data
The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you are the parent or guardian of a child who has provided us personal information, please contact us to request deletion.
Security and Retention of Your Information
No security measures are perfect or impenetrable, and we cannot guarantee absolute security. We retain personal information only as long as necessary to provide the Services, comply with legal obligations, and resolve disputes.
Your Rights and Choices
- Right to Access / Know — request access to personal information we hold about you.
- Right to Delete — request deletion of your personal information.
- Right to Correct — request correction of inaccurate personal information.
- Right of Portability — request a copy of your personal information in certain circumstances.
- Managing Communication Preferences — unsubscribe from promotional emails at any time using the link provided in our emails. We may still send non-promotional emails related to your account or orders.
You may exercise these rights by contacting us using the details below. We may need to verify your identity before processing your request, as permitted or required by applicable law.
Complaints
If you have concerns about how we process your personal information, please contact us using the details below.
International Transfers
We may transfer, store, and process your personal information outside the country you live in, in accordance with applicable data protection requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. We will post the revised policy on this website and update the "Last updated" date.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or wish to exercise any of your rights, please contact us:
Ynosmoke Organics
Email: madhur@ynosmoke.com
Phone: +91 70149 72717
Address: A-78, Vaishali Enclave, Pal, Jodhpur, Rajasthan 342014, India